Terms for using Runeka

1. Who we are

The Service is operated by RUNEKA, Grega Nerat s.p., Razvanjska cesta 109, 2000 Maribor, Slovenia (“Runeka”, “we”, “us”, or “our”). VAT number: SI48797812.

2. Accepting these terms

You accept these terms when you request beta access, create an account, activate a license, or buy a plan — the relevant screen always shows them before you agree. Runeka is for adults: you must be 18 or older. Some features have their own separate switches — cloud Diary processing and telemetry are each off until you explicitly turn them on, and accepting these terms never turns them on for you.

3. Your account and license

You sign in with your email address. Keep your sign-in links, license keys, and devices safe, and don’t share beta access credentials. You are responsible for what happens through your account, except where the law says otherwise; contact support right away if you think someone else got in. Your license is personal and non-transferable: you may install and use the Runeka Windows app for yourself, within the device and feature limits of your plan as shown at checkout or in your account.

4. Your data stays on your device by default

Runeka is local-first. Tasks, plans, Diary entries, wellbeing entries, focus history — the whole workspace database — live in a SQLite file on your Windows device. The app itself does not encrypt that live file, so protect the device the way you would protect anything private: a Windows account password, disk encryption such as BitLocker, and regular backups.

5. Optional cloud features

Some features use our servers, and each one has a clear boundary:

• Account and licensing send the identifiers needed to run your account, trial, and license.
• Encrypted backup uploads a copy of your database that is encrypted on your device first. We never receive the passphrase and cannot read the contents.
• Hosted AI sends only the exact text shown to you in the scope receipt, after its separate consent and your explicit action.

Nothing else is uploaded in the background.

6. AI has limits

AI output is generated by a machine. It can be wrong, incomplete, or confidently mistaken, and you should review it before relying on it. Runeka is a planning and reflective-writing tool — not a therapist, doctor, crisis service, lawyer, or financial adviser — and using it does not create any professional relationship. Do not use it for emergencies: if you or someone else may be in danger, call the emergency number where you are. The AI & wellbeing disclaimer explains these limits in detail and is part of these terms.

7. Your content is yours

You keep all rights to what you create in Runeka. We get only the limited permission needed to process content you deliberately send us — an AI request, a backup, a support attachment — in order to provide that feature. We do not sell your content and we do not use it for advertising. Only submit content you have the right to share.

8. Fair use

Don’t:

• use the Service to break the law or violate another person’s rights;
• try to bypass access, quota, safety, or security controls;
• probe, overload, scrape, resell, or reverse-engineer the hosted services except where the law allows;
• upload malware or content you have no right to process;
• present AI output as professional advice, diagnosis, or verified fact; or
• use the Service to harass, manipulate, or harm another person.

9. Beta software

Runeka is in beta. Features may be incomplete, may change, and may occasionally break; back up important data before testing. We may suspend a hosted feature when needed to protect users, security, or comply with the law. We will explain material changes before they take effect — a change never silently re-enables a consent you withdrew.

10. Plans, payments, and cancellation

During the private beta, nothing is for sale. When paid plans launch, checkout will be handled by Paddle as the merchant of record: Paddle sells the plan to you, issues the invoice, and handles VAT for your country. Before you pay you will see the total price including tax, the billing interval, any trial conversion date, and how renewal and cancellation work. You can cancel a subscription at any time, effective at the end of the paid period unless the offer says otherwise.

As a consumer in the EU or EEA you have 14 days to withdraw from a distance purchase, without giving a reason. Runeka is digital content that we deliver immediately, so checkout will ask two things plainly: whether you want us to start straight away, and whether you understand that starting straight away ends the withdrawal right. Say no and your 14 days stay intact — you just wait for access. We will not bury that choice, pre-tick it, or make it a condition of buying. Statutory rights that cannot be waived stay untouched either way.

If you are buying from outside the EU or EEA, section 14 sets out the equivalent right where your country gives you one.

11. Third-party services

We use service providers to run the cloud side — hosting, email delivery, payments, error reporting, and AI providers (Anthropic or OpenAI, selected server-side). The Privacy Notice lists who they are and what they receive.

12. What belongs to Runeka

The app, the hosted services, and the Runeka branding remain ours and our licensors’ — everything except your content and the open-source components, which keep their own licenses. Within these terms and your plan, you receive a personal, non-exclusive, non-transferable right to install and use the Windows app.

13. What we owe you, and what we do not promise

While the private beta is free, the Service comes as it is: features may be incomplete, and we do not promise that it will be uninterrupted or error-free, or that AI output will be accurate.

Paid plans are different, and EU and EEA consumer law says so. We owe you digital content and a digital service that match how we described them and work the way you can reasonably expect. If they do not, you can require us to fix it, and where fixing it fails or takes too long, you are entitled to a price reduction or your money back. That legal guarantee is not something we can shorten or contract away, and we do not sell a separate commercial warranty on top of it.

Nothing in these terms excludes or limits liability that cannot lawfully be excluded — including liability for death or personal injury caused by negligence, for intent or gross negligence, or for fraud — and nothing removes remedies you are entitled to by law.

14. If you are not in the EU or EEA

Section 13 is written to the European consumer guarantee. Several other countries give their buyers protections of the same kind, and we do not contract out of any of them:

• United Kingdom. Under the Consumer Rights Act 2015, digital content must be of satisfactory quality, fit for purpose, and as described; if it is not, you can require a repair or replacement and then a price reduction or refund. Under the Consumer Contracts Regulations 2013 you have 14 days to cancel a distance purchase, on the same terms and with the same immediate-delivery choice described in section 10.
• Australia. Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law, including a right to a refund or replacement for a major failure and to compensation for other reasonably foreseeable loss.
• Canada. Provincial consumer-protection legislation, including Quebec's Consumer Protection Act, gives you warranties and cancellation rights that these terms do not reduce.
• Brazil. The Código de Defesa do Consumidor applies, including its right of regret within seven days of a purchase made outside a physical establishment, and its warranty rules for defective digital services.
• United States. Some states do not allow the exclusion of certain warranties or of incidental or consequential damages, so parts of section 13 may not apply to you. You keep whatever your state gives you.

Wherever you live: if your law gives you a right we have not listed, you still have it. Nothing here asks you to give up a protection your own law says you cannot waive.

15. Leaving Runeka

You can stop using the Service at any time; your local data stays on your device and remains yours. Withdrawing an optional consent stops future processing under it, but does not by itself delete data already stored — use the deletion controls in the app and account, or contact support. We may suspend or end access for serious or repeated violations of these terms; even then, you keep the data access and export rights the law gives you.

16. Changes to these terms

If we change these terms in a way that matters, we will tell you before the change takes effect — on this page and, where appropriate, by email or in the app — and give you the chance to stop using the Service first. The version code below tells you exactly which text you accepted.

17. Governing law and disputes

These terms are governed by the laws of Slovenia. If you are a consumer, that choice cannot take away the mandatory protections of the law where you live, and you can always bring a claim in the courts of your own country. You never have to give up a court for a private arbitration panel in order to use Runeka.

If something goes wrong, contact support first — most problems are fixed without lawyers. If we cannot settle it between us, consumers in the EU or EEA can turn to the alternative dispute resolution or consumer body competent in their own country, and the European Consumer Centres Network (ECC-Net) helps with cross-border purchases free of charge. The EU's online dispute resolution platform closed on 20 July 2025, so there is no longer a platform link to give you.

18. Contact

Support: support@runeka.com. Privacy requests: support@runeka.com. Terms version: runeka-terms-v4-2026-08-18.

The regional privacy supplement lists the data-protection rights and authorities for your country, and people in Washington and Nevada have a separate Consumer Health Data Privacy Policy.